Buying and ordering on our website is very fast and easy! You just have to follow those steps:
- Select the product and the quantity you want and add it to the shopping bag;
- Confirm and proceed to Checkout;
- Fill a simple form with billing address and/or shipping address; choose the payment method (COD or PayPal with credit card forms), the shipping method (Express Post or Local Pickup) and place the order.
After adding only one product to your bag, you’ll have the option to go to your Shopping Bag where you will be able to see details about the products you want to order like its name, price, quantity you chose. In here you can change the quantity of it or simply remove certain item from your bag. There you can also apply a discount coupon if you are provided one. Don’t forget about clicking the “Apply Coupon” button before proceeding to Checkout. You can continue your shopping and if you will ever want to check your shopping, you have to find the little shopping cart icon in the top right corner. After clicking on it, you will be able to choose to proceed to checkout right away or to “View All” which will lead you back to your shopping bag.
When all products you desire are already in your cart, you will want to proceed to the Checkout Page. Here, you will need to provide all needed information for shipping and payment.
Providing an incorrect or incomplete address may lead to the parcel being returned to Secrets of Nature LTD, leading to extra costs that will be imputable to the client. Hence, we recommend the client to always make sure that the delivery address he/she provides when placing the order is complete and accurate. If you wish to correct or change the address you have to do this by contacting us as soon as possible, preferably providing correct address right away.
It is customer’s responsibility to make sure that the delivery address is able and ready to accept delivery of the order. Orders can be delivered to customer’s workplace, freight forwarding companies, hotels, storage and relocation companies who are identified by you as taking possession of the order on your behalf. Secrets of Nature LTD will not be able to provide a refund for any goods which are damaged following acceptance of the delivery by these locations on your behalf.
If you are ready to place your order, simply click on the green button in the right bottom corner “Process Order”. By placing the order on our website (clicking “Place Order” button), you agree to Secrets of Nature LTD conditions. After your order is register in our system, we will send you an automatic order confirmation e-mail with your order number and other details. Please allow some time for the e-mail to arrive and always remember to check your SPAM folder, as sometimes your mailing system might forward it there.
(!) Product photos are for information purposes only. The actual appearance of the product may differ from the one presented in the picture. We are not responsible for any changes in the appearance of the product made by the manufacturer
(!) We reserve the right to refrain from providing the service if it turns out after the closure of contract that the product(-s) are not available – even though a corresponding commitment transaction has been concluded. In such a case, the customer will be immediately contacted by us via e-mail. We might offer other product instead or propose dispatch with certain delay. Any of the customer’s payments will be refunded if customer will decide so. Any further claims against us shall be excluded. We cannot be held responsible for delays in delivery or any other delay in case of lack of answer from customer or late answer.